About Us

At Creme de Vape, our passion for vaping is at the core of everything we do.

Based in South Buckinghamshire, we've been serving vapers worldwide since 2009 (originally as Cloud9Vaping).

We carefully source and select products we're excited about and love using ourselves, specialising in high-end, advanced vaping hardware from premium European manufacturers. To make it onto our site, products must meet (and hopefully exceed) our uncompromising standards for quality, performance, aesthetics and value.

We support our carefully curated product selection with the kind of fanatical customer service ethos only a small family business can provide.

Three great reasons to try us

1. We're well established: Trading for over sixteen years, you can be reassured we won’t be “here today, gone tomorrow”.
2. We love vaping: We only put our name to products we believe you’ll love too.
3. We're highly trusted: TrustPilot’s top ranked high-end vape retailer with feedback such as “Absolutely amazing customer service”, “I will not use any other company”, and “Overall the best company I have ever used online for anything”.

Making vaping a breeze since 2009

Join thousands of happy vapers who trust us to deliver expert guidance and a convenient, hassle-free shopping experience.

• Something for everyone: From beginner kits to high-end enthusiast devices and accessories – we’ve got you covered.
• Quality assured: We source only from manufacturers who follow the strictest quality control and testing standards, ensuring consistent, safe products.
• Live inventory: Everything marked “in stock” really is in our UK warehouse, ready to ship immediately. Buy now with confidence we can deliver straight away.
• Payments options: Pay by PayPal, credit/debit card, bank transfer, or even cash on collection if you’re collecting from us here in Chesham.
• Premium delivery: We ship with Royal Mail and DHL using only their top-tier services. No cut-price couriers – just fast, reliable delivery.
• Award-winning service: Twice winners of Best Overall Vendor and Best Customer Service (EcigClick awards), plus Best UK Vendor, Best Customer Service, and Best High-end Vendor (UKVapers awards). We're well-known and trusted throughout the vape community for our customer service, technical expertise and attention to detail.

We strive to offer the smooth, fuss-free shopping experience we’d want ourselves. If we ever fall short of our high standards, or if you’re not fully satisfied for any reason, we welcome your feedback. Simply contact us or reply to your order confirmation, and we’ll get right back to you to put things right.