In October 2015, it became a criminal offence to supply vaping products to persons under the age of 18 in the UK. In May 2016 this law was extended to include some products supplied to customers in other EU member countries.
We've always taken a firm position in this regard, however, as a result of this new legislation, we have implemented further steps to ensure we do not supply nicotine containing products to minors.
To avoid the potential pitfalls of repeated automated age verification every time you check out, we perform age verification manually and securely at no extra cost to you and we log this within your customer account. To facilitate these checks, you will be required to provide your residential billing address, your actual birthdate, and register a customer account with us (if you haven't already done so).
Our system allows you to checkout as a guest, but if you choose this option, there could be additional delays to your order as we try to identify if age verification has been performed for any of your previous purchases. You will also need to make sure you use your actual home/billing address as the main address on your account, rather than a work or delivery address.