CURRENT POSTAL STATUS

Our Current Shipping Status: DELAYS POSSIBLE

All orders are currently being dispatched the same working day or the following working day depending on the time you place your order. Please check your spam filter for dispatch notifications BEFORE emailing us to ask for a tracking number, particularly if you use gmail or yahoo mail.

The Coronavirus crisis is still affecting mail services to varying degrees although transit times have improved in recent weeks. We're still advising International customers to select the DHL Express shipping option if possible because DHL make less use of passenger aircraft than Royal Mail. UK mail times are also affected in some areas so we please request all customers be patient if your order takes a little longer than usual to arrive.

Links to additional information:
Royal Mail Coronavirus Update
Royal Mail International Incident Bulletin

Our Click & Collect service is currently suspended. PLEASE DO NOT VISIT OUR WAREHOUSE FOR ANY REASON DURING THIS TIME.

Planned outages & delays

There are currently no planned outages or delays.

Also see:
Orders & Delivery Information
Click & Collect
Royal Mail Service Update