CURRENT POSTAL STATUS

Our Current Shipping Status: DELAYED

There will be no shipping on Monday 21st or Tuesday 22nd. We are away on a short family holiday. All orders placed after 4pm on Friday 18th will be shipping when we return on Wednesday 23rd October.

Where you have chosen a Royal Mail postage option, we please request UK customers allow at least 10 working days and International customers allow at least 20 working days to elapse since we dispatched your order before contacting us about the whereabouts of your package.

EMAIL ISSUES
Our server is currently experiencing a technical issue which is causing problems with order confirmation and dispatch notification emails. This issue seems to be mostly for those with @hotmail and @outlook email addresses. Please rest assured all orders are being sent as usual and you can view your tracking number from within your account (if you have one).

Our contact form is working so if you have any questions, please ​contact us for more information.

Planned outages & delays

Currently, there are no planned outages or delays.

Also see:
Orders & Delivery Information
Click & Collect
Royal Mail Service Update